Privacy Policy

1. Introduction

Samaritan of Hope International ("We", "Us", "Our"), headquartered in Jinja, Uganda, respects and is committed to protecting your privacy. This Privacy Policy ("Policy") outlines our policy and practices concerning the collection, handling, and use of personal information. We abide by universal privacy principles and comply with international data protection laws, including the General Data Protection Regulation (GDPR) of the European Union (EU).

2. Information Collection

2.1 Personal Data

We may collect personal data that you provide voluntarily, including but not limited to your name, contact details, email address, postal address, and payment information. This collection can occur during various interactions such as when you donate, sign up for our newsletter, apply for volunteer positions, or contact us.

2.2 Non-Personal Data

We also collect non-personal data, which includes IP addresses, browser type, operating system, browsing history on our website, and other related metadata. This data helps us understand how our visitors interact with our website and improve user experience.

3. Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so. This includes when the processing is necessary for our legitimate interests, for contract performance, to comply with our legal obligations, or when we've obtained your explicit consent.

4. Use of Information

Your data allows us to process donations, manage our operations, deliver services, communicate with you, enhance our website functionality, and for other purposes in line with our mission. We do not sell, trade, or rent your personal data to third parties.

5. Information Sharing and Transfers

We may share your personal data with trusted third-party service providers, for reasons such as to process transactions or provide services on our behalf. We ensure all our service providers have privacy practices that align with ours and adhere to the same level of data protection compliance. We may also transfer your data to other jurisdictions, following necessary protocols and ensuring equivalent levels of data protection.

6. Cookies and Tracking

We use cookies and similar tracking technologies to analyze trends, administer the website, track users' movements around the website, and gather demographic information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Children’s Privacy

Our services are not intended for use by children under the age of 16, and we do not knowingly collect personal data from children under this age. If we become aware that we have inadvertently collected personal data from children under the age of 16, we will take steps to delete the data as soon as possible.

9. Your Rights

You have the right to request access to your data, rectify inaccurate data, erase data, restrict or object to processing, and request data portability. In case of automated decision-making or profiling, you have the right to obtain human intervention, express your point of view, and contest decisions. We will respect these rights as provided under applicable data protection laws.

10. Retention of Personal Data

We retain personal data for as long as necessary to fulfill the purposes for which we collect it, except if required otherwise by law.

11. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the updated date at the bottom of this page. Significant changes will be notified through email or by placing a prominent notice on our website.

12. Contact Us

If you have any questions or concerns about this Policy or want to exercise your rights, you can contact us at:

samaritanofhopeinternational@gmail.com

This Privacy Policy is effective as of July 13, 2023, and supersedes all previous versions.